FAQ

Application Fee $50/Adult 18+
Admin $350 (Refundable if prospect cancels or is denied)

6 – 15 month lease terms

$350 for Approved Final Applicants or $700 if Applicant is Approved Conditionally.

No.

Yes, our community requires all lease holders to carry a minimum of $100,000 Personal Liability Insurance coverage. To satisfy this requirement, you must provide evidence of insurance coverage at initial lease signing and maintain this coverage throughout the entire term of your residency. In addition, we require that you add our community as an “Interested Party,” “Party of Interest,” or similar language.

Rent is due on the 1st day of each month.

You can pay your rent online through our LOFT Living Resident Portal or through the LOFT Living app.

Utilities are individually metered so you only pay for your apartment’s usage. We set up water/sewer/trash and the future resident puts Dominion Electric in their name.

We provide an amenity package including Pest Control, Amenity Fee, 1G High Speed Internet, Trash Fairies (door to door pickup) for $132/month added to the base rent.

Residents should submit maintenance requests through the LOFT Living Resident Portal.

Yes, our Maintenance team is on-site 5 days a week and is also available for after-hour & weekend emergencies by calling 757-965-3850 x3. Emergency parameters for residents includes, but is not limited to: uncontrollable water leaks, no heat when temps are below 50 degrees, no AC when temps are above 80 degrees, toilet blockages in one-bath unit.

Our technology package includes Internet Subway installed throughout the community and in each apartment. Future residents only need to update their wi-fi name and password to be able to automatically connect on move in day!

Yes, each apartment at Solace includes a full size, stackable washer and dryer.

Solace has ample open parking. We also offer covered parking options for $15 – $30 per month based on availability.

Yes.

All residents will register their pets through PetScreening for $25. 2 pets per apartment. Breed restrictions include Pitbull, Terriers/Staffordshire Terriers, Doberman Pinschers, Presa Canario’s, Alaskan Malamutes, Rottweilers, Chows, Akitas & Wolf-hybrids.

No, however applicants can rent furniture from Cort.

Amenities include a Salt-water Lap Pool with Sun Deck, BBQ grills, Clubroom, Business Center & PrintWithMe Printer, 24/7 Fitness Center, Playground, Dog Park, Trash Fairies, Covered Parking & Storage Lockers.

Yes, the Amenity fee is $15 and is added into the base rent.

No.

Schedule a tour on our website www.LiveAtSolace.com or call our dedicated leasing team at (757) 263-0664.

We offer in-person tours and virtual videos.

Our typical turnaround time for applications is 24-48 hours. Once our Verification System Docuverus reviews your income & government issued photo ID, we’ll send your Move In Checklist & Move In Statement, in addition to the lease agreement electronically.

You can apply through a quote received from a member of our leasing team or directly through our website.

Income – All applicants must have a combined verifiable source of income in an amount in accordance with current community guidelines no less than three (2.5) times the rental rate.

Credit History – Our credit reporting agency evaluates credit and rental history against indicators of future rent payment performance. An unsatisfactory or insufficient finding may result in the requirement of an additional deposit, guarantor, or denial. Applicants are responsible for ensuring their credit history is accurate.

Yes, they must qualify at 5x the rental rate.

Either (3) most recent months of bank statements or (3) consecutive paystubs. For business owners, we can accept the previous year’s tax documents.